Your personal data belongs to you. This Privacy Policy explains exactly what information phlruby collects when you use our Philippines gaming platform, how we use it, and the rights you hold over it. We keep things plain and honest — no legal maze, no surprises.
When you register on phlruby, we collect your name, date of birth, email address, and contact number. This information is required to verify that you meet the minimum age requirement of 18 years under Philippine law and to keep your account secure. We also use it to communicate important account updates, transaction confirmations, and platform notices directly to you.We do not share your account information with any third party except where required by Philippine law or necessary to process your transactions. Your details are stored securely and accessed only by authorised phlruby staff on a need-to-know basis.
When you make a deposit, we collect transaction reference numbers, payment method type, and the PHP amount involved. We do not store full card numbers or online banking credentials on our servers — payment processing is handled by trusted local Philippine payment providers who operate under their own security standards. We retain transaction records as required by applicable Philippine financial regulations and for the purpose of resolving any disputes you may raise. If you have questions about a specific transaction, our support team can assist you using the reference data we hold.
We automatically collect certain technical data when you access phlruby, including your device type, browser version, operating system, and general location based on your IP address. This data helps us optimise the platform for the devices most commonly used by Filipino players, the majority of whom access phlruby on mobile. We also log which games you play and how long each session lasts, so we can identify responsible gaming patterns and improve the overall experience. This usage data is analysed in aggregate and is not used to build individual profiles for advertising purposes.
When you contact our support team, we retain a record of the conversation, including any information you voluntarily provide to help resolve your query. These records allow us to follow up effectively and maintain a consistent service history for your account. Support data is kept only for as long as necessary to resolve the matter and comply with any applicable record-keeping obligations under Philippine law. We will never use support communications to market unrelated products or services to you without your explicit consent.
As a player on phlruby, you have clear rights regarding the personal information we hold about you.
You may request a copy of the personal data phlruby holds about you at any time. We will respond to verified access requests within a reasonable timeframe in line with Philippine data privacy standards. Simply reach out to our support team with your account details and the specific information you wish to review. We will confirm your identity before releasing any data to protect your account security.
If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic profile details directly from your account settings after logging in. For changes to identity-verified fields such as your full name or date of birth, please contact our support team and we will guide you through the verification process required to make the amendment.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires us to retain it. Please note that certain transaction records must be kept for a minimum period under Philippine financial regulations, and these cannot be deleted on request. For all other data, we will process erasure requests promptly and confirm once the deletion has been completed.
Quick answers to the most common privacy questions from Filipino players on phlruby.
Now that you know how phlruby handles your data, join Filipino players who game safely on our platform every day. Registration is free and takes less than two minutes on your phone.